Retiree
Retiree Information– New FBMC Online Retiree Self-Service Platform
We are excited to introduce FBMC’s Retiree Self-Service Platform for non-Medicare, Medicare and Flexible Benefits participants. Using this secure online benefits enrollment tool, you can review and/or update your demographic information, dependents, and most importantly complete your 2023 benefits election. Please visit https://fbmc-enroll.com to enroll online. Step-by-step instructions on how to navigate the enrollment platform can be found at https://py23oe.mdcpsbenefits.com/wp-content/uploads/2022/10/Workterra_Employee-Self-Service-Guide-v3.pdf. If you are making changes to your current benefits, your online enrollment must be completed by the enrollment deadline.
To support, guide and assist you with this new secure online benefits enrollment platform, we will be providing telephonic and virtual enrollment assistance with a Benefits Representative. Visit https://fbmc-scheduler.com/MDCPS-RetireeOE or call 1-855-MDC-PS4U (1-855-632-7748), Monday- Friday, 7 a.m. – 7 p.m., ET., to schedule an appointment with a Benefits Representative and to select what type of enrollment assistance you would like.
For general questions regarding the 2023 open enrollment, please call the FBMC Service Center at 1-855-632-7748, Monday – Friday, 7 a.m. to 7 p.m., ET.
What You Need to Know:
Important Enrollment Information:
Under age 65 and/or non-Medicare eligible.
The current Cigna healthcare plans (OAP High, OAP Standard and SureFit) will continue to be offered to eligible retirees and dependents who are under age 65, or dependents over age 65 and not Medicare eligible. There are rate increases on all three healthcare plans. There are, also, minor plan design changes to the OAP plans. The plan design for SureFit will remain the same. Please visit the Cigna Healthcare Plan Design Comparison Chart for details regarding the plan design on all three plans.
The current Flexible Benefits will continue to be offered for the 2023 plan year with no plan design or premium changes.
If you do not enroll, the following will occur:
- If you and your dependent are currently enrolled in a Cigna healthcare plan and do not wish to make any changes, your benefit will continue for the 2023 plan year. Plan design and premiums changes will be automatically applied. You can make changes to healthcare coverage by logging in to the Retiree Self-Service Platform.
- If you have an eligible Over 65 and/or Medicare eligible dependent currently enrolled in a Medicare sponsored healthcare plan, their benefit will continue for the 2023 plan year; however, plan design and premium changes will apply. You can make changes to their Medicare plan, by logging in to the Retiree Self-Service Platform. Enrollment and/or cancellation of a UHC Supplement Plan is only through the Medicare company. In order for your eligible Medicare dependent to continue their participation in the Medicare offerings, you must be enrolled in an offered Cigna healthcare plan
- If you and your dependent are currently enrolled in Flexible Benefits and do not wish to make any changes, your benefits will continue for the 2023 plan year. There are no plan design or premium changes to the benefits being offered. You can make changes to your current Flexible Benefits by logging in to the Retiree Self-Service Platform.
- If you are currently covering an Adult Child dependent (age 26 – 30), their benefit will continue for the 2023 plan year. However, you must resubmit dependent eligibility documentation, even if previously submitted. Failure to submit the required dependent eligibility documentation will result in the termination of your Adult Child coverage, effective December 31, 2022.
Over age 65 and/or Medicare eligible
The Leon Medical Centers Medicare Advantage plan will not be offered for the 2023 plan year. Therefore, if you are currently enrolled in this plan, your coverage will terminate on December 31, 2022. Visit https://mdcps.fbmcbenefits.com/home/medicare/ , to view plan design and Comparison Charts.
The current Medicare healthcare plans (except for Leon Medical Centers MA plan), Prescription Drug Plans (PDP) and/or Flexible Benefits will continue to be offered for the 2023 plan year.
If you do not enroll, the following will occur:
- If you and your dependent are currently enrolled in a Medicare sponsored healthcare plan and do not wish to make any changes, your benefit will continue for the 2023 plan year; however, plan design and premium changes will apply. You can make changes to your Medicare plan by logging in to the Retiree Self-Service Platform.
- If you are currently covering dependents in a (non-Medicare) plan, their benefit will continue for the 2023 plan year. The current Cigna healthcare plans Cigna (OAP High, OAP Standard and SureFit) will continue to be offered. There are rate increases on all three healthcare plans. There are, also, minor plan design changes to the OAP plans. The plan design for SureFit will remain the same. Please visit the Cigna Healthcare Plan Design Comparison Chart for details regarding the plan design on all three plans. You can make changes to their healthcare coverage by logging in to the Retiree Self-Service Platform.
- If you are currently enrolled in Flexible Benefits and do not wish to make any changes, your benefits will continue for the 2023 plan year. There are no plan design or premium changes to the benefits being offered. You can make changes to your current Flexible Benefits by logging in to the Retiree Self-Service Platform.
- If you are currently covering an Adult Child dependent (age 26 – 30), their benefit will continue for the 2023 plan year. However, you must resubmit dependent eligibility documentation, even if previously submitted. Failure to submit the required dependent eligibility documentation will result in the termination of your Adult Child coverage, effective December 31, 2022.
For questions and/or additional information about your 2023 benefits, please use the below contact information.
Medical Companies | |
AvMed Medicare Access HMO: (Miami-Dade County Only and Broward County Only) | Enrollment Telephone Number: 1-800-835-6137 (TTY 711) |
AvMed Medicare Choice HMO: (Miami-Dade County Only and Broward County Only) | |
AvMed Medicare Circle HMO: (Miami –Dade County Only and Broward County Only) | Post enrollment for Member Engagement Center: 1-800-782-8633 (TTY 711) |
AvMed Medicare Premium Saver HMO: (Broward County Only) | |
Cigna Healthcare | Cigna Retiree Specialists: 305-995-4287 or 305-995-7157; Monday – Friday, 8:00 am – 4:30 pm (EST) |
1-800-806-3052; 24 hours, 7 days a week | |
Humana Zero Premium HMO (Miami-Dade, Broward and Palm Beach Counties), Humana Passive PPO and Humana Traditional PPO | Enrollment Telephone number: 1-800-824-8242 |
Monday – Friday, 8 am – 8 pm EST (TTY 711) | |
Post enrollment: 1-866-396-8810 | |
Monday – Friday, 8 am – 9 pm EST (TTY 711) | |
UnitedHealthcare (UHC): | Enrollment Call Center: 1-877-870-7923 |
Medicare Advantage Plans | Customer Service: |
Medicare Supplement Plans | Medicare Advantage and PDP: 1-888-867-5548 Medicare Supplement: 1-800-523-5800 |
Prescription Drug Plans (PDP) | 8 am – 8 pm (EST), 7 days a week |
Flexible Benefits | |
ARAG Legal | 1-800-360-5567; Monday – Friday, 8:00 am – 8:00 pm (EST) |
Delta Dental | Customer Service: 305-995-2487 |
Monday – Friday, 8:00 am – 4:30 pm (EST) | |
1-800-693-2589; Monday – Friday, 8:00 am – 9:00 pm (EST) | |
EyeMed | Customer Service: 305-995-1952 |
Monday – Friday, 8:00 am – 4:30 pm (EST) | |
1-866-804-0982; Monday – Friday, 7:30 am – 11:00 pm (EST) | |
Sat 8:00 am – 11:00 pm (EST) | |
ID Watchdog | Customer Service: 1-800-970-5182 |
24 hours/Seven days a week: 1-866-513-1518 | |
MetLife Legal | Customer Service: 305-995-7029 |
Monday – Friday, 8:00 am – 4:30 pm (EST) | |
1-800-821-6400; Monday – Friday, 8:00 am – 8:00 pm (EST) | |
MetLife: Hospital Indemnity | Customer Service: 305-995-7029 |
Monday – Friday, 8:00 am – 4:30 pm (EST) | |
Claims: 1-800-GET-MET8 (1-800-438-6388) | |
Monday – Friday, 8:00 am – 8:00 pm (EST) | |
MetLife: Life and AD&D | Customer Service: 305-995-7029 |
Monday – Friday, 8:00 am – 4:30 pm (EST) | |
Claims: 1-800-638-6420, option #2 | |
Monday – Thursday, 8:00 am – 8:00 pm (EST) | |
Friday, 8:00 am – 5:00 pm (EST) | |
UnitedHealthcare (UHC) Dental | Customer Service: 305-995-7454 |
Monday – Friday, 8:00 am – 4:30 pm (EST) | |
DHMO Dental | 1-800-955-4137; Monday – Friday, 7:00 am – 10:00 pm (CDT) |
PPO Dental | 1-877-816-3596; Monday – Friday, 7:00 am – 10:00 pm (CDT) |
Additional Resources | |
FBMC Service Center (Enrollment Assistance) | 1-855-MDC-PS4U (1-855-632-7748) or 305-995-2777 |
Monday – Friday, 7:00 am – 7:00 pm (EST) | |
Florida Retirement System (FRS) | 1-866-446-9377 |
Office of Risk and Benefits Management | 305-995-7129; Monday – Friday, 8:00 am – 4:30 pm (EST) |
Enrollment
Your Benefits
FAQ's
Rates
Office of Risk and Benefits Management
1501 N.E. 2nd Avenue, Suite 335
Miami, Florida 33132
Mon - Fri, 8 a.m. to 4:30 p.m. ET
www.dadeschools.net
305-995-7129
FBMC Service Center
Monday - Friday, 7 a.m. – 7 p.m.
1-855-MDC-PS4U (1-855-632-7748)